BOTfriends Use Case Canvas

Chatbot Use Case: Adapt your chatbot to your users (Part 2)

How do you want your chatbot to be designed?After looking at the first part, we...


BOTfriends Use Case Canvas

Chatbot Use Case: Adapt your chatbot to your users (Part 1)

When developing a chatbot, it's not enough to focus solely on...


Analytics Dashboard

20 Chatbot KPIs - How to measure the success of virtual assistants

Although chatbot adoption is growing among customers, they still often arouse...


How do I train and optimize chat- and voicebots?

Training your virtual assistant is for short-term improvements....


Chatbot Public Release

6 success factors for your chatbot release

After a long Chatbot development phase, the expected...