Analyse and measure data

20 Chatbot KPIs - How to measure the success of virtual assistants

Although chatbots are gaining acceptance among customers, they still arouse...


A chatbot as a travel assistant

Chatbots in the tourism industry for the ultimate travel experience

What is my favorite way to travel? Is breakfast on my trip...


In the case of a chatbot, new responses are entered

How do I train and optimize chat- and voicebots?

Training your virtual assistant is essential for short-term improvements in...


Chatbot with customer satisfaction barometer

How chatbots can support your customer service

"Just shop online." Corona will give E Commerce a massive...


A chatbot answers questions

Automated Sales Strategy - Chatbots in Product Consulting

"You have it, your customers want it." Such economic approaches are...