Analyse and measure data

20 Chatbot KPIs - How to measure the success of virtual assistants

Obwohl die Akzeptanz von Chatbots bei den Kund:innen wächst, erwecken sie noch…


A chatbot as a travel assistant

Chatbots in the tourism industry for the ultimate travel experience

What is my favorite way to travel? Is breakfast on my trip...


In the case of a chatbot, new responses are entered

How do I train and optimize chat- and voicebots?

Training your virtual assistant is for short-term improvements....


Chatbot with customer satisfaction barometer

How chatbots can support your customer service

"Just shop online." Corona will give E Commerce a massive...


A chatbot answers questions

Automated Sales Strategy - Chatbots in Product Consulting

“Sie haben es, Ihre Kund:innen wollen es.” Solche ökonomischen Ansätze sind…