AI chatbots & phonebotson a unique platform

Answer up to 80% of customer queries without human intervention. Increase your number of leads, provide great support and increase your revenue with our AI-driven customer service solution.

  • Do you want to rely on bots with Generative AI in 2024?
  • Do you want to reduce costs and increase efficiency with automation?
  • Smart bots for a variety of industries & use cases
Arrange demo
OMR Reviews & DSGVO Badges
BOTfriendsX platform for chatbots

AI chatbots & phonebotson a unique platform

Answer up to 80% of customer queries without human intervention. Increase your number of leads, provide great support and increase your revenue with our AI-driven customer service solution.

  • Do you want to rely on chatbots and generative AI in 2024?
  • Do you want to reduce costs and increase efficiency with automation?
  • Smart bots for a variety of industries & use cases
Arrange demo
BOTfriends X Header Hero Mobile
OMR Reviews & DSGVO Badges

Why companies choose BOTfriends

System integration icon

System integrations

Revolutionize your workflow with our AI platform. Seamlessly integrated into your existing tech stack, it automates routine tasks, saves time and increases efficiency.

Integrate systems
Omnichannel icon

Omnichannel

Whether WhatsApp, Facebook Messenger, website or by phone: Play your bots exactly where they are needed. Thanks to the channel integrations, this is child's play.

Offering comprehensive support
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Solutions Team

At BOTfriends, we stand for more than just an intuitive conversational AI platform. To ensure that your vision becomes reality, we are always at your side as your consultant, problem solver and partner.

Competent advice
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Multi-language

Provide excellent support around the clock, 7 days a week, in more than 120 languages. Your chatbot doesn't need time-consuming training to deliver multilingual, professional answers.

Support in any language
Generative AI Icon

Generative AI features

Our chatbot platform allows you to create customized, generative AI-driven bots in minutes, based on the same technology that powers ChatGPT.

Rely on GenAI
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Human Handover

Bots take over repetitive requests and improve the response times of your service. Thanks to the handover tool, your customers can still switch to a human team member at any time.

Relieve employees

What our customers say

BOTfriends combines the quality and professionalism of a multinational company with the flexibility, innovation and friendliness of a startup. I highly recommend them for all your chatbot projects.

Telekom LogoJan Segen
Telecom

The BOTfriends team has many years of experience in the field of conversational AI. They were instrumental in the development of our chatbot, which was recognized by Google with an Innovation Award.

Commerz Direktservice LogoDavid Pietro
Commerzbank Group

The platform is very easy to understand and innovative. Different messenger services can be easily combined. The support/customer service is very friendly and helpful. Through the BOTfriends chatbots, we offer our customers and interested parties a written channel for communication.

enviaM Logo Markus Mey
enviaM

The collaboration with BOTfriends is simply fantastic. The workshops are extremely supportive and motivating. Their reliability has enabled us to deliver high quality results. Working with them has been one of the best experiences I have had so far.

The PVS logoSabrina Waade
PVS Westphalia-North

BOTfriends combines the quality and professionalism of a multinational company with the flexibility, innovation and friendliness of a startup. I highly recommend them for all your chatbot projects.

Telekom relies on BOTfriends

Jan Segen
Telecom

The BOTfriends team has many years of experience in the field of conversational AI. They were instrumental in the development of our chatbot, which was recognized by Google with an Innovation Award.

Commerzbank relies on BOTfriends

David Pietro
Commerzbank Group

The platform is very easy to understand and innovative. Different messenger services can be easily combined. The support/customer service is very friendly and helpful. Through the BOTfriends chatbots, we offer our customers and interested parties a written channel for communication.

enviaM relies on BOTfriends

Markus Mey
enviaM

The collaboration with BOTfriends is simply fantastic. The workshops are extremely supportive and motivating. Their reliability has enabled us to deliver high quality results. Working with them has been one of the best experiences I have had so far.

PVS relies on BOTfriends

Sabrina Waade
PVS Westphalia-North

Features that make the difference

Create bots as intuitively andgraphically as never before

Forget complex programming languages and hours of training. Create bots interactively with Dialogs simply by dragging and dropping.

Each dialog, response, and integration is like a building block that you can arrange however you like. This allows maximum flexibility and creativity when building your bots.

Create chatbots without code
BOTfriends Dialog
BOTfriends Knowledge Bases Feature

From the knowledge base to thechatbot in just a few minutes

Import documents or website URLs into our chatbot platform. The chatbot learns on its own based on your data and is ready to use in minutes.

This saves you the time-consuming initial training and manual addition of questions and answers. Generative AI takes this work off your hands!

Create bots at record speed

From the knowledge base to thechatbot in just a few minutes

Import documents or website URLs into our chatbot platform. The chatbot learns on its own based on your data and is ready to use in minutes.

This saves you the time-consuming initial training and manual addition of questions and answers. Generative AI takes this work off your hands!

Create bots at record speed
BOTfriends Knowledge Bases Feature

Integrations

Connect BOTfriends X freely with numerous integrations, services and third-party tools.
This automates processes and gives you more time for the things that really matter.

Integrate systems with chatbots

Arrange a no-obligation demo

Don't have time for long sales talks? No problem: send us an inquiry and we will send you a proposal by e-mail on how we can work together to determine your requirements - and how much you need to invest.

You can also find a brief overview and FAQ about our range on this page below.

BOTfriends Demo Arrange Logo Bar

Further procedure & platform costs

In an open exchange, we determine together how you can benefit from BOTfriends. We take a non-binding look at your use case and give you an initial recommendation as to whether our solution and a collaboration makes sense for both sides.

Your time investment is about 15 minutes.

The initial meeting is followed by a more detailed process aimed at thoroughly analyzing and understanding your specific use case. This process includes scoping sessions and a deeper analysis with the relevant stakeholders of your company. The aim is to capture and clarify all key requirements and expectations.

This step is crucial to ensure that our solution not only meets your expectations, but also exceeds them.

The costs for using the Conversational & Generative AI platform BOTfriends X are designed to grow flexibly with the needs of your company. Pricing starts at €1,190 per month.

This price level gives you access to an advanced platform that is characterized by its adaptability and scalability.

Depending on your specific requirements and the scope of features and services required, the price may be adjusted accordingly. Our goal is to provide a cost-effective solution that offers high quality and performance while being tailored to the individual financial and operational needs of your business.

The time it takes to implement a chatbot project with BOTfriends X varies depending on the complexity and scope of the project. For a simple FAQ bot that answers basic questions, the setup is surprisingly fast - it can be up and running within minutes, completely in your company's corporate design and integrated on your desired communication channels.

For more sophisticated bots that involve special integrations or more complex functions, the project duration is usually around 2-3 months. This timeframe allows us to develop a thorough and high-quality solution that is tailored to your needs and ensures smooth integration into your existing systems and processes.