Chatbot ROI Calculator
Free training: Chatbot crash course
Whitepaper: The acceptance of chatbotsChatbot & Voicebot solutionsfor your procurement
Become a pioneer in the field with the help of AI assistants: Provide your customers with the best service through intelligent and efficient automation of standard requests
AI chatbots in procurement: efficient resource allocation through automated communication in purchasing
Complex concerns in procurement processes can be simplified and thus efficiently solved by virtual AI assistants. Costs can be reduced and communication improved by precisely matching the use case.
Webinar
Discover the enormous potential for automating processes and communication in purchasing.
white paper
Learn where and how you can automate and design processes in purchasing with chat and voicebots.
Arrange demo
Book a no-obligation consultation appointment and discover how a virtual AI assistant can make shopping easier.
Efficient customer communication for purchasing departments: Use the Conversational AI platform BOTfriends X to automate your customer communication and offer an intelligent service.
Prevent "wild shopping" thanks to chatbots with guided buying
Creating a BANF is not always easy for employees. A chatbot guides you through the ordering process in dialog and helps you if anything is unclear. This way, you can order easily and comfortably and comply with all guidelines without prior knowledge. Purchasing only needs to be involved in exceptional cases.
Save costs in indirect purchasing
Many tail spend offers are not negotiated because the savings do not justify the effort. A negotiation chatbot can do this automatically.
Simplify cooperation with suppliers in purchasing
Onboarding with suppliers
A chatbot helps suppliers with an online self-registration and ensures that the necessary documents, certificates and information are deposited without gaps.
Communication with suppliers
Answering standard queries such as the payment status of unpaid invoices takes a lot of time - this is where a chatbot can support and free up staff for more important tasks.
Compliance made easy
Buyers have to observe countless sets of rules and compliance regulations in their work. A chatbot helps you to maintain an overview and take all guidelines into account in your work.
Features that make the difference
Provide 24/7 support
Chatbots answer your customers' questions immediately & 24/7, even outside service hours.
Relieve employees
Rely on scalable AI assistants to handle numerous queries simultaneously.
Human Handover
If chatbots do not have an answer ready, users can be forwarded to real employees.
No Code
With BOTfriends X, even non-developers can build and operate chatbots without much effort or prior knowledge.
AI & Machine Learning
Machine learning and clustering help to improve your chatbot and adapt it to customer needs.
Ready Templates
Use our templates to save time. Developed by our experts with over 5 years of Conversational AI experience.
More about AI in the procurement sector
Who are the BOTfriends?
BOTfriends designs and develops successful chat and voicebots for a wide range of customers. Years of experience meets individual consulting and an intuitive Conversational AI platform that greatly simplifies the creation and maintenance of bots for you. We are your professional implementation partner.
Chatbot integrations
Connect BOTfriends X freely with numerous integrations, services and third-party tools.
This automates processes and gives you more time for the things that really matter.
Your strategy meeting with AI experts
Thousands of purchasing processes occur every day in corporations. Most of them can be standardized and automated. Find out from our experts where bots come into play here and can be used profitably.
- Specific AI recommendations for action.
- Information about required internal resources & costs
- Non-binding & Competent
- Easy integration into your systems