Chatbot & voicebot solutionsfor HR and internal communication
Artificial intelligence in HR should be part of the standard equipment of a future-proof HR department.
- Effective relief for your personnel department
- Intuitive platform to manage your chatbots
- Integration of your tools such as Microsoft Teams or SAP

AI chatbots in HR: More time for strategic tasks thanks to automated processes and faster communication.
The use of conversational AI in HR enables HR processes to be optimized, employee satisfaction to be increased and costs to be reduced. Chatbots provide personalized answers to frequently asked questions and initiate processes - without having to wait for an available HR employee. This is how HR management 2.0 works.
white paper
The 3 biggest mistakes when planning Conversational AI projects and how to make your chatbots successful
Arrange demo
Fast and straightforward consulting for your chatbot use case incl. guided tour through the platform
BOTfriends X is the all-in-one platform for running your chatbots. Artificial Intelligence united on an intuitive, perfomant and flexible low-code platform. We make Conversational AI accessible.
Onboarding
Shorten the induction period for your employees with AI chatbots. Questions about working hours, vacation planning, benefits or company guidelines can be answered around the clock by virtual assistants. This can shorten the induction period for your new employees.
Recruiting
Numerous processes can be automated in the recruiting phase. No matter whether location advantages, current job offers or already first interviews, which are conducted with the chatbot and forwarded to the HR team: The virtual assistants fully support your HR department.
Internal communication
Numerous recurring topics such as questions about parental leave, travel expenses or planned company events can be answered ideally with chatbots. This gives your HR team time to deal with the really important and sensitive inquiries.
Employee feedback
Use chatbots to proactively collect employee feedback or conduct targeted surveys. The responses from your employees can be analyzed by your HR team to identify needs and optimize HR processes.
Human Resources Development
Promote the development of your employees with interactive virtual assistants. The chatbot can provide individual training recommendations or present support programs. Trends and needs can also be identified by analyzing the questions.
Features that make the difference
Be available 24/7
By using a chatbot, you can also be reached by employees and applicants outside of opening hours if they have any questions.
Strengthen employer brand
Set yourself apart from competitors by using a modern communication solution and increase the positive perception of your brand.
Multi-language
Your chatbot doesn't need to attend language courses to provide professional answers in a variety of languages. Offer excellent support to foreign-language employees too.
No Code
With BOTfriends X, even non-developers can build and operate chatbots without much effort or prior knowledge.
AI & Machine Learning
Machine learning and clustering help you improve your chatbot and adapt it to employee needs.
Ready Templates
Use our templates to save time. Developed by our experts with over 5 years of Conversational AI experience.
"What I really appreciate about working with BOTfriends is that when you bring in ideas, you're not immediately told 'that's not possible' or 'that's not our area.' For us, they didn't serve up a standard concept, but rather put together the ideal package based on our goals and ideas."
Ing. Franz Kokoth, MSc
Team Leader Personnel Systems and Accounting and Head of SAP-CCoE,
Steiermärkische Krankenanstalten GmbH (KAGes)
Who are the BOTfriends?
BOTfriends designs and develops successful chat and voice bots for a large number of customers. Years of experience meet individual consulting and an intuitive platform that greatly simplifies the creation and maintenance of bots.
Integrations
Connect BOTfriends X freely with numerous integrations, services and third-party tools.
This automates processes and gives you more time for the things that really matter.
Your strategy conversation with AI experts
What is the current status of my application? Where can I find the application for a reduction in working hours? How do I apply for vacation? Your HR employees often answer the same repetitive questions on a daily basis. Chatbots, supported by AI, can process these requests automatically and thus relieve your HR department.
- Concrete AI recommendations for action for your HR department
- Information about required internal resources & costs
- Non-binding & Competent
- Easy integration with Microsoft Teams