Knowledge Basefor chatbots & voicebots
Create your individual "GPT": Connect data sources, import documents or add your website to create smart bots in just a few minutes.
Self-learning bot based on your content
Simple setup without programming knowledge
Ready for use in just a few minutes
Smart bots - with your expertise
Import your company's own know-how into the BOTfriends X platform with just one click. The bot learns independently based on your content and is ready for use in just a few moments.
Full control thanks to data management
After the setup and automated training of your bot, further granular adjustments can be made in the platform's data management.
A proven RAG approach significantly reduces the risk of bot hallucinations fully automatically.
Thanks to tagging, large knowledge base databases can be divided into categories. This means you always have an overview.
GoLive & System Integration
Thanks to the knowledge base, simple chatbots in particular, which are designed to answer frequently asked questions conscientiously, are ready for use in no time at all. The range of functions can be expanded easily and simply by integrating it into the systems and tools you use.
Features that make the difference
Other providers
Limitation to a few data records
No web crawling
No fine-tuning of the content
Only one Generative AI model
No context awareness
Not GDPR-compliant depending on GenAI
BOTfriends
No limit to the number of data records
Smart web crawler for web content
Granular fine-tuning of content
Free choice between different models
Context awareness for smarter answers
100% GDPR-compliant
"We can answer hundreds of customer inquiries automatically without any additional staff. This eliminates the need to hire and train additional staff. It has become so easy that time and resources can be saved to an unprecedented extent."
The powerful Conversational AI platform -Supported by Generative AI
Create chatbots in just a few minutes that respond just as intelligently and nuanced as a human.
Generative AI
Choose different Generative AI models such as Azure OpenAI and Google Gemini for your bots.
URL crawler
The integrated URL crawler also imports subpages and automatically updates existing URLs.
Automatic translation
Your knowledge base content is automatically translated into the language required by the user.
Unlimited knowledge bases
We do not limit the functional scope of your bot. Import as much content as you like.
Context Awareness
The built-in context awareness recognizes the meaning of queries and adapts the answers accordingly.
No Code
Create and manage chatbots with little effort, even without development knowledge.
Your strategy conversation with AI experts
Want to learn how our innovative Conversational AI solutions and chatbots can revolutionize your customer communications? Fill out our contact form and we'll get back to you right away. Let's achieve your goals together.
- Concrete AI recommendations for action for your area
- Information about required internal resources & costs
- Non-binding & Competent
- Easy integration into your systems (e.g.: SAP)