Start your Chatbot-Journey
with our BOTfriends Canvas
The BOTfriends Canvas is a guide for creating chatbot or virtual assistant concepts. It guides you step by step through the entire planning process.
If a chatbot is to be developed for companies, other aspects have to be considered besides the programming:
- Use case
- validation
- measurability
- tonality
- Channels
- Conversational Design
- Identification of the parties involved
- marketing
- data protection
About the canvas:
To avoid quality problems of chatbots BOTfriends, in cooperation with the University of Applied Sciences Würzburg-Schweinfurt, has developed a toolbox that helps companies to design and implement different types of chatbots in a structured way. The chatbot Canvas is based on the business model Canvas by Alexander Osterwalder and further research in the areas of Conversational User Interfaces and Conversational Design.
Let's have a talk.