Use Case Canvas

Develop your custom-fit voice or chatbot use case

The Use Case Canvas helps companies to plan a chatbot project.

What is the BOTfriends Use Case Canvas?

With our Use Case Canvas, you develop:

  • the external factors that influence your user:s interaction with the bot
  • The needs of your users that need to be taken into account within the conversation
  • the technical and content requirements of the bot
  • a balance of the needs of both interlocutors (bot & human)
  • the foundation stone for more emphatic conversational design

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