Use Case Canvas
Develop your custom-fit voice or chatbot use case
What is the BOTfriends Use Case Canvas?
With our Use Case Canvas, you develop:
- the external factors that influence your user:s interaction with the bot
- The needs of your users that need to be taken into account within the conversation
- the technical and content requirements of the bot
- a balance of the needs of both interlocutors (bot & human)
- the foundation stone for more emphatic conversational design