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  • Product

        • Product

        • AI Agent platformThe innovative AI Agent platform. No programming knowledge required.
        • ChatbotsCreate a virtual employee who is available around the clock.
        • AI VoicebotAutomate your call center with human-like conversations.
        • E-mail automationProcess incoming requests automatically and efficiently.

        • Features

        • AI CopilotAutomatically classify and respond to tickets with the AI assistant for your agents.
        • Generative AIUse the technology behind ChatGPT effectively in your bots.
        • Knowledge BaseThe "brain" of your bots - consisting of your documents and websites.
        • AI workflowsSmart automation and in-depth system integration.

        • Integrations

        • Google Workspace
        • HubSpot
        • Microsoft teams
        • Salesforce
        • WhatsApp
        • All integrations
  • Solutions
        • Customer ServiceAutomate service processes and provide your customers with first-class service.
        • HR & Human ResourcesAutomate recruiting processes and simplify communication.
        • E-commerceProvide 24/7 customer support, boost conversion rates, and increase average cart value.
        • Municipal Utilities & Energy ProvidersAutomate processes and provide first-class service around the clock.
        • Public Transportation & Transit AgenciesProvide your passengers with up-to-date information and excellent service.
        • Tourism & HospitalitySupport your customers throughout their entire travel journey—in any language.
        • Real Estate & Housing IndustrySupport your tenants via app, chat, phone, and email.
        • Healthcare & MedicineSupport patients and take some of the burden off your staff.
        • Press & PublishingAdvising subscribers around the clock and automated upselling.
  • case studies
  • Prices
  • Resources

        • Resources

        • blogBest practices, the latest news and much more in our blog.
        • GuidesFillable templates and important information in a compact format.
        • WhitepapersExpert knowledge in our free whitepapers and e-books.
        • WebinarsWebinars, masterclasses and speaker contributions on Conversational AI topics.

        • Documentation & Know-How

        • BOTfriends AcademyOur learning platform with exclusive video lessons on BOTfriends X.
        • BOTfriends X documentationGet to know the extensive features in our documentation.
        • BotwikiConversational AI and chatbot terms explained simply and clearly.
        • Data protection & GDPRThe sensitive handling of data in accordance with the GDPR is part of our DNA.
        • EU AI ActFind out more about the implementation of the AI Act at BOTfriends.

        • Recommendations

        • AI Agent ROI Calculator AI Agent ROI Calculator
          At what request volumes is an AI agent worthwhile? How much can I save? Find out with just a few clicks!
          Calculate ROI
        • Chatbot Crahskurs Free training: Chatbot crash course
          Learn everything you need to know about chatbots, phonebots and conversational AI in 30 days.
          Register for course
        • Acceptance of chatbots whitepaper Whitepaper: The acceptance of chatbots
          Do your customers really want to talk to chatbots? Learn about the adoption rate of digital agents.
          Download Whitepaper
  • About us
        • The companyFind out more about the BOTfriends story.
        • Partner programBenefit from special conditions and become a partner.
        • Your careerExciting jobs in a dynamic environment await you.
        • Contact usWould you like to find out more? Contact us for a personal consultation.
  • Try it for free
  • Arrange demo
BOTfriends X
All BOTfriends services are of course DSGVO compliant
All BOTfriends services are of course EU AI Act compliant
BOTfriends is at home and developed in Germany
German Accelerator
BOTfriends is a Google Cloud Partner
BOTfriends logo without border

Book your free demo with
our AI Agent specialist

Volker Kirstein - AI Agent ConsultantVolker Kirstein
AI Agent Consultant

Arrange demo

BOTfriends product

AI Agent
AI Chatbot
AI Voicebot
Email Automation
AI Workflows
AI Knowledge Base
Tool Integrations
Pricing & Services

use cases

Automate Customer Service
Chatbot Customer Service
Voicebot Customer Service
AI Agent Customer Service
Chatbot for the Hospitality & Tourism Industry
AI Agent for E-Commerce
AI Agent for the Hospitality & Tourism Industry
AI Agent for Energy Providers
Chatbot for the Pharmaceutical Industry
Voicebot for the Pharmaceutical Industry

Important links

BOTfriends Academy
Chatbot KPIs Guide
Calculate ROI
AI Agents & GDPR
Chatbots & EU AI Act
Platform Documentation
AI Agent Definition
AI Agent Advantages
AI Agent Costs

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