Price overview & features
Benefit from a transparent pricing model that allows you to work cost-effectively and efficiently - no matter how many users, languages, intents or integrations you need for the success of your bot projects. To achieve this, numerous features and services are available for unlimited use. No hidden costs.
Xplore
1.190€ / month
Start your Conversational AI Journey and begin with simple automation.
1 Chatbot project
4,000 messages
1 Channel
Unlimited topics
Unlimited languages
Xelerate
2.590€ / month
Increase your reach and automate it across all touchpoints
1 chatbot or phonebot
20,000 messages / 10,000 min
Unlimited channels
Generative AI features
System integrations
Xpand
4.490€ / month
Scaling automation with various use cases and efficient AI workflows.
Chatbots and phonebots
80,000 messages / 30,000 min
3 Bot projects
Custom Generative AI
AI workflows
BOTfriends Xclusive
Do you need more voice minutes, text messages or bot projects? We are well aware that every use case has individual requirements that do not always fit into predefined service models.
Please contact us for an individual offer.
Compare the plans & features
Whether you need simple bots or complex integrations and AI workflows - BOTfriends X
BOTfriends X offers you the ideal setup for your scalable Conversational AI Journey.
Platform features
| Number of bot projects | 1 | 1 | 3 | 1 |
| Phonebot |  |
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| Text messages per month | 4.000 | 20.000 | 80.000 |
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| Voice minutes per month | |
or 10,000 | and/or 30,000 | |
| Topics | Unlimited | Unlimited | Unlimited | Limited |
| Languages | Unlimited | Unlimited | Unlimited | Limited |
| Channels | 1 | Unlimited | Unlimited | Limited |
| Human Handover |
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| Live Chat |
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| System integrations | Unlimited | Unlimited | Unlimited | Limited |
| Email templates & integration |
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Platform features
| Xplore Arrange a demo |
Xelerate Arrange a demo |
Xpand Arrange a demo |
Other providers Change to BOTfriends | |
| Number of bot projects | 1 | 1 | 3 | 1 |
| Phonebot | |
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| Text messages per month | 4.000 | 20.000 | 80.000 |
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| Voice minutes per month | |
or 10,000 | and/or 30,000 | |
| Topics | Unlimited | Unlimited | Unlimited | Limited |
| Languages | Unlimited | Unlimited | Unlimited | Limited |
| Channels | 1 | Unlimited | Unlimited | Limited |
| Human Handover |
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| Live Chat |
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| System integrations | Unlimited | Unlimited | Unlimited | Limited |
| Email templates & integration |
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Generative AI
| Managed Generative AI | |
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| Custom Generative AI | |
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| Knowledge Base | |
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| Kowledge Base Limit | - | Unlimited | Unlimited | Limited |
| GenAI Nodes | |
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 Google Gemini |
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 Azure OpenAI |
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Generative AI
| Xplore Arrange a demo |
Xelerate Arrange a demo |
Xpand Arrange a demo |
Other providers Change to BOTfriends | |
| Managed Generative AI | |
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| Custom Generative AI | |
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| Knowledge Base | |
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| Kowledge Base Limit | - | Unlimited | Unlimited | Limited |
| GenAI Nodes | |
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| Google Gemini |
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| Azure OpenAI |
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AI workflows
| AI workflows | |
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| Number of runs | - | - | Depending on the use case | - |
AI workflows
| Xplore Arrange a demo |
Xelerate Arrange a demo |
Xpand Arrange a demo |
Other providers Change to BOTfriends | |
| AI workflows | |
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| Number of runs | - | - | Depending on the use case | - |
User Management
| User access | Unlimited | Unlimited | Unlimited | Limited |
| User rights management | |
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User Management
| Xplore Arrange a demo |
Xelerate Arrange a demo |
Xpand Arrange a demo |
Other providers Change to BOTfriends | |
| User access | Unlimited | Unlimited | Unlimited | Limited |
| User rights management | |
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Messenger & Channels
| Customizable web widget | |
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 WhatsApp |
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 Facebook Messenger |
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Depending on the package |
 instagram |
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Depending on the package |
 Phone |
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 slack |
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Depending on the package |
 Microsoft teams |
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Messenger & Channels
| Xplore Arrange a demo |
Xelerate Arrange a demo |
Xpand Arrange a demo |
Other providers Change to BOTfriends | |
| Customizable web widget | |
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| WhatsApp |
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| Facebook Messenger |
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Depending on the package |
| instagram |
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Depending on the package |
| Phone |
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| slack |
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Depending on the package |
| Microsoft teams |
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Support & Onboarding
| Personal Success Manager |
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| Personal onboarding |
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| Support level | Phone & E-Mail | Phone & E-Mail | Phone & E-Mail | Often only for a surcharge |
| Monthly Live Office Hour |
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Support & Onboarding
| Xplore Arrange a demo |
Xelerate Arrange a demo |
Xpand Arrange a demo |
Other providers Change to BOTfriends | |
| Personal Success Manager |
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| Personal onboarding |
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| Support level | Phone & E-Mail | Phone & E-Mail | Phone & E-Mail | Often only for a surcharge |
| Monthly Live Office Hour |
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Privacy & Security
| AI Policies | |
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| Anonymization of personal data | |
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| Single sign-on | |
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Privacy & Security
| Xplore Arrange a demo |
Xelerate Arrange a demo |
Xpand Arrange a demo |
Other providers Change to BOTfriends | |
| AI Policies | |
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| Anonymization of personal data | |
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| Single sign-on | |
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From project start to go-live:We accompany you on your Conversational AI Journey
At BOTfriends, we stand for more than just an intuitive conversational AI platform. To ensure that your vision becomes reality, we are always on hand as your expert advisor, problem solver and partner.
Together we develop your bot concept, the conversational design and support you with our experienced team of developers and success managers during project implementation.
Look forward to an open exchange with other BOTfriends customers, experience reports and best practices during our Office Hour.
Find out more about our process and shape the future of communication with us. We look forward to advising you individually and creating a tailor-made use case for you.
"We are delighted with the chatbot SaaS softwareand the excellent service."
Maximilian Pilz, Siemens AG
