White Papers

Dive into the world of voice and chatbots

Learn how chatbots can be used in customer service in tourism, energy and B2B.

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Learn why employees order past the purchasing department and how chatbots can be used for Guided Buying to prevent Maverick Buying.

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Learn how you can save time by handing off repetitive tasks to a chatbot. Automate negotiations and reduce your costs.

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Learn how ESWE, enviaM and Süwag use their chatbots and get 7 use cases specifically for the energy industry. Plus a detailed case study.

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Find out how purchasing departments can benefit from digitization and automation and which application areas are available.

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Learn how voice and chatbots can be used in e-commerce for marketing, sales and customer service. Including a complete customer journey.

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Identify the 3 biggest mistakes when planning Conversational AI projects and ensure the success of your chat and voicebots.

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Don't leave the success of your chatbot to chance! Learn how to test, optimize, and train your chatbots before and after release.

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Learn where chatbots can be used in the pharma and medical industries and get 11 use cases specific to healthcare.

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