How do municipal utilities and energy supply companies benefit from AI bots?

Chatbots in the Energy Industry

The energy sector is under pressure - increasing customer demands and costs require digital solutions. Our white paper shows how chatbots and voicebots are revolutionizing customer service and presents 7 concrete use cases that you should definitely get to know.

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These contents await you in the white paper

The energy sector is facing challenges: increasing customer demands, a shortage of skilled workers and growing cost pressure require efficient, digital service solutions. Chatbots are already revolutionizing customer service and saving up to 30% of costs through automation. Gain insights into the technology behind AI bots and learn how energy supply companies can use them successfully using seven use cases - from invoice processing to fault reporting.

Challenges in customer service in the energy sector

An overview of current challenges and how they can be solved.

How do chat- and voicebots work?

A compact introduction to how modern bot solutions work.

How bots can support energy providers

Opportunities, limits and a look into the future for use in the energy sector.

This is how Süwag, eins andSachsen Energie use their chatbot

We use 3 real examples to show how chatbots work.

7 use cases for the use of bots in the energy sector

Get to know the wide range of possible applications.

AI workflows: The quantum leap in AI automation

Automate processes without any manual intervention - with AI workflows.


Are you interested? Download the whitepaper now free of charge

Receive the whitepaper in your mailbox within a few minutes and learn more about how you can revolutionize the customer service of your municipal utility or energy supply company with chatbots and voicebots.

  • 32 pages of expert know-how
  • 7 use cases for inspiration
  • 3 Practical examples of high-performing bots
  • Functionality explained simply & clearly