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A chatbot trying to understand how to optimize user experience

20 tips for developing and optimising voice & chatbots

Chatbot with text message

Acceptance of chatbots - Do my customers even want to use a virtual assistant?

A cahtbot searches for daily updated prices

How virtual assistants can help purchasing to request prices from suppliers

Order process with chatbot

How guided buying and virtual assistants can simplify procurement processes

Marketing with chatbots

5 Ways to Convince Your Customers with Conversational Marketing

Market and sell via WhatsApp with chatbots

WhatsApp Marketing: A Guide for Beginners

Men and women

Chatbot Use Case: Adapt your chatbot to your users (Part 2)

Chatbots in procurement

9 Use Cases for Voice and Chatbots in Procurement and Purchasing

2 blocks with bills

How to prevent maverick buying with chatbots

A chatbot automatically collects and filters offers for shopping

How chatbots simplify supplier communication

A chatbot with a tool

Why RPA and chatbots are the ideal solution for automating purchasing processes

Amazon, Google and Apple use chatbots

How Google, Apple and Amazon are changing the healthcare industry

DNA strands

How the pharmaceutical industry can benefit from digitalization and chatbots

Men and women

Chatbot Use Case: Adapt your chatbot to your users (Part 1)

2 people with moving boxes

How electricity providers can use chatbots to engage customers during a move

Bot with mask and medication

9 Chatbot examples for the pharmaceutical and medical industry

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About us

BOTfriends GmbH specialises in the development and design of conversational AI applications such as chatbots and voice assistants. With BOTfriends X, the tech start-up has developed a unique software solution that enables employees in companies to independently develop and operate chatbots and voice assistants even without programming skills.

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Latest posts

  • 20 tips for developing and optimising voice & chatbots
  • Acceptance of chatbots - Do my customers even want to use a virtual assistant?
  • How virtual assistants can help purchasing to request prices from suppliers

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For reasons of better readability, we partly refrain from using the language forms male, female and diverse (m/f/d) at the same time. All personal terms apply equally to all genders. © 2022 BOTfriends GmbH. All rights reserved.

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