Chatbot & Conversational AI BlogGet exciting insights on the topic of artificial intelligence in our Conversational AI Blog, application examples and inspiration for your chatbot and voicebot projects. Show all use cases user experience Travel industry Pharma & Medicine Marketing Purchasing Best Practices News 4 Use Cases of Chatbots for Airports Top Digital Assistant 2023: Statista and Computerbild award prizes to three BOTfriends chatbots 20 tips for developing and optimising voice & chatbots Acceptance of chatbots - Do my customers even want to use a virtual assistant? Purchasing 4.0: Prepared for the future with digitalization and automation How virtual assistants can help purchasing to request prices from suppliers How guided buying and virtual assistants can simplify procurement processes 5 Ways to Convince Your Customers with Conversational Marketing WhatsApp Marketing: A guide for beginners:inside Chatbot Use Case: Customize your chatbot to your users (Part 2) 9 Use Cases for Voice and Chatbots in Procurement and Purchasing How to prevent maverick buying with chatbots How chatbots simplify supplier:inside communication Why RPA and chatbots are the ideal solution for automating purchasing processes How Google, Apple and Amazon are changing the healthcare industry How the pharmaceutical industry can benefit from digitalization and chatbots