Your practical hub with guides, checklists & e-books to download

From overviews to checklists - here you will find everything you need for the successful implementation and scaling of AI agents. We make our collective expert knowledge available to you.

Persona Canvas

Know your target audience with the BOTfriends Persona Canvas

Develop a persona for your chatbot users to provide a personalized experience.

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Chatbot Canvas

Develop a concept for your chatbot or voice bot project. The Canvas guides you through the process step by step.

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Technical terms for beginners

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Advanced technical terms

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Voice & Chatbot KPIs

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Voice & Chatbot Optimization

Infographic with 20 tips for optimising chatbots and voicebots
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Conversational AI Team

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