Your practical hub with guides, checklists & e-books to download

From overviews to checklists - here you will find everything you need for the successful implementation and scaling of AI agents. We make our collective expert knowledge available to you.

Cheat Sheet for Smart Voicebot Dialog Design

Create efficient voicebots that deliver real value to your customers.

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Cheat Sheet for Smart Voicebot Dialog Design

Here's how to develop efficient chatbots that truly help your customers.

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Persona Canvas

Know your target audience with the BOTfriends Persona Canvas

Develop a persona for your chatbot users to provide a personalized experience.

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Chatbot Canvas

Develop a concept for your chatbot or voice bot project. The Canvas guides you through the process step by step.

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Technical terms for beginners

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Advanced technical terms

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Voice & Chatbot KPIs

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