Chatbot ROI Calculator
Free training: Chatbot crash course
Whitepaper: The acceptance of chatbotsChatbot & voicebot solutionsfor the hotel and tourism industry
Virtual assistants answer standard queries automatically. This allows your team to focus on complex concerns in peace.
white paper
How to meet today's customer service challenges in the tourism and hospitality industry.
Arrange demo
Fast and straightforward consulting for your chatbot use case incl. guided tour through the platform
Webinar
Exciting practical insights into the introduction of chatbot projects with Stefanie Frei from vtours.
Countless use cases for chatbots & voicebots
Our chatbot solutions accompany your customers throughout the entire customer journey.
customer journey. Around the clock, in a variety of languages.
Automated quotation search & customer advice thanks to chatbots and voicebots
The chatbot automatically guides your customers through a variety of recurring tasks: Booking assistance, offers, advice, travel tips, cross-selling and upselling and existing customer care.
Effectively support your customers in preparing their trips.
Numerous customer questions about travel regulations, vaccinations and special features can be answered automatically. Offer an even better service with packing lists and checklists.
The digital contact for worry-free travel support.
With chatbots and phonebots, your customers always have a competent contact person at their side. You can score points here with targeted advice on excursions or restaurants or quick help in emergencies.
Travel aftercare. Because good service continues where the journey ends.
It doesn't matter whether it's a question about invoices or direct debits, or whether further travel recommendations are to be sent out afterwards. Authentic feedback and reviews can also be generated in this way.
Support in over 140 languages thanks to chatbot
Do your customers speak different languages? With BOTfriends you can create and train your virtual assistants in different languages.
Features that make the difference
Provide 24/7 support
AI agents answer your customers' questions immediately & 24/7, even outside service hours.
Relieve employees
Rely on scalable AI agents that can handle numerous requests simultaneously.
Human Handover
If the AI Service Agent does not have an answer, users can be forwarded to real employees.
No Code
With BOTfriends X, even non-developers can build and operate chatbots and phonebots without much effort or prior knowledge.
LLM & GenAI
In our AI Agents platform, we rely on large language models and generative AI. This allows you to create powerful bots in just a few moments.
Ready Templates
Use our templates to save time. Developed by our experts with over 8 years of Conversational AI experience.
References from the hotel & tourism industry
Numerous companies from a wide range of industries rely on the chatbot & voicebot solutions from BOTfriends.
We are always on hand as a strong partner from the start of the project.
With AI chatbot to a better user experience
Case Study: How TUI Cruises uses the chatbot Thies to handle up to 10,000 conversations per month at peak times.
Chatbot integrations for the hotel & tourism industry
Connect BOTfriends X freely with numerous integrations, services and third-party tools.
This automates processes and gives you more time for the things that really matter.
Your strategy meeting with AI experts
Want to learn how our innovative Conversational AI solutions and chatbots can revolutionize your customer communications? Fill out our contact form and we'll get back to you right away. Let's achieve your goals together.
- Concrete AI recommendations for action for your area
- Information about required internal resources & costs
- Non-binding & Competent
- Easy integration into your systems
Your strategy meeting with AI experts
Want to learn how our innovative Conversational AI solutions and chatbots can revolutionize your customer communications? Fill out our contact form and we'll get back to you right away. Let's achieve your goals together.
- Concrete AI recommendations for action for your area
- Information about required internal resources & costs
- Non-binding & Competent
- Easy integration into your systems