Expert knowledge about everything to do with Conversational AI

Our blog provides you with exciting insights into current topics in the field of artificial intelligence and fascinating insider information for your AI agent project.

20 Chatbot KPIs - How to measure the success of virtual assistants

Chatbots in the tourism industry for the ultimate travel experience

How to build a successful Conversational AI team

Interview with a&o Hostels about the use of BOTfriends X

3 Reasons Why Chatbots Fail

In the case of a chatbot, new responses are entered

How do I train and optimize chat- and voicebots?

The BOTfriends Persona Canvas - 10 steps to really understand your target group | Part 2

The BOTfriends Persona Canvas - 10 steps to really understand your target group | Part 1

Develop your chatbot concept - part 2

Develop your chatbot concept - part 1

Corona Chatbot - Relieve your crisis teams with a virtual helper

Voice assistants give brands a voice

About the Natural Connections Humans Have with Nature

I was recently quoted as saying, I don't care if Instagram has more users than Twitter. If you read the article you'll note there's a big...

Chatbots for Enterprises - How Dialogflow can be complemented ideally

Chatbot with customer satisfaction barometer

How chatbots can support your customer service

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