Customer Impact Summit 2026

Let's talk about service that really works.

Visit BOTfriends at the Customer Impact Summit, October 20–21, 2026, at XPOST Cologne. Schedule your personal appointment now.

Book an appointment
Customer Impact Summit

Numerous satisfied companies from various industries rely on BOTfriends

Lascana relies on AI agents from BOTfriends
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TAG Wohnen relies on BOTfriends

Four good reasons to meet us in person at the Customer Impact Summit

01

Not a pitch, but a hands-on discussion

You bring us your specific service challenge; we'll provide the solution. In 30 minutes, we'll determine what's actually feasible for you, rather than just talking about trends.

02

Hands-On Orchestration

You'll see live how multiple AI agents work together across voice, chat, and email to resolve issues from start to finish. No video, no slide deck—just the real system.

03

We know your industry

Whether it's energy, e-commerce, the housing industry, or tourism: We understand the processes behind the service, including integration with systems such as Wilken, SAP, SIV, Schleupen, and ePilot.

04

A Business Case Instead of Gut Feelings

We'll give you a rough estimate of your automation potential right on-site. That way, you'll leave with a reliable figure—not just a flyer.

What to Expect at the Booth

Your 30 minutes, clearly structured

1
An exclusive time slot for your inquiry No waiting area, no standard presentation. The time is dedicated entirely to your inquiry.
2
Live Demo of BOTfriends X We’ll demonstrate automation tailored to your use case, across voice, chat, and email.
3
Discussions with Solution Experts It’s not just about sales: Your technical questions will be answered right on the spot.
4
An Honest Assessment What can be automated, what shouldn’t be, and where is your quickest lever for improvement?
5
A concise recommendation to take with you Concrete next steps for your business, rather than general promises.

Book your appointment at the BOTfriends booth

Please select your preferred date: October 20 or 21. We’ll send you a quick confirmation and discuss in advance
what challenge you’d like to tackle. That way, we can make the most of the 30 minutes.