20 tips for developing and optimising voice & chatbots
"Chatbots?" - "I've only had bad experiences with them!"Such...
Acceptance of chatbots - Do my customers even want to use a virtual assistant?
When companies are considering the use of voice and chatbots, the...
The BOTfriends Persona Canvas - 10 steps to really understand your target group | Part 2
BOTfriends Persona Canvas The target groups of a chatbot are so diverse,...
The BOTfriends Persona Canvas - 10 steps to really understand your target group | Part 1
BOTfriends Persona Canvas The target groups of a chatbot are so diverse,...
How to create user-friendly error messages for chatbots
Those of you who have ever written a chatbot are....