Your learning platform forthe construction of AI Agents

The BOTfriends Academy is our on-demand learning platform that provides you with all the knowledge you need to create AI agents in BOTfriends X on your own.

What is the BOTfriends Academy?

  • 10+ hours of video footage
  • Exclusive expert knowledge
  • Continuously new content

The BOTfriends Academy is our exclusive learning platform developed specifically for our customers. It is the central point of contact for understanding and exploiting the full potential of our AI agent platform BOTfriends X.

All content is presented personally by our CO-Founder Michelle Skodowski in detailed video lessons. She will guide you step by step through all the functions, options and effective use of the platform. Whether you are just starting out or want to deepen your expertise, you will find the right course for your goals at the BOTfriends Academy.

What can you expect?

Overview of the platform functions

You will receive a detailed explanation of all the platform's functions. We will show you the structure of BOTfriends X, which features are available to you and how to optimally configure all the important settings to achieve maximum efficiency.

BOTfriends Academy platform functions
Academy Basics AI Agents

Basics of the structure of AI Agent

We will introduce you to the practical side of building AI agents. Learn how the processes in BOTfriends X work and which steps are necessary to build AI agents with a solid foundation.

Proven best practices

Benefit from the collective knowledge of our experts. We provide you with concrete best practices for setting up AI agents so that you can work efficiently and avoid typical mistakes.
avoid typical mistakes.

Academy Best Practices
Academy Prompting

Prompting recommendations and templates

When using AI, quality stands and falls with prompting. We provide you with specific prompting recommendations for our Agentic Dialogs and use practical examples to show you how to ensure that your agents act precisely, consistently and in a target-oriented manner.

Advantages of our learning platform

Learn at your own pace

Complete the onboarding at your own pace and adapt the pace of learning flexibly to your everyday working life.

Knowledge available at any time

Use the content as a digital reference book that you can continue to use long after onboarding if anything is unclear.

BOTfriends Academy advantages
Icon 24/7 availability

Stay up to date with the latest developments

We make sure that you are always up to date. We are constantly adding new content and explanatory videos for all new features.

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Increased productivity

Extensive in-depth knowledge allows you to build powerful AI agents faster and more efficiently, achieving tangible results more quickly.

Worked through all the lessons?

You will then receive a personal BOTfriends Academy certificate in recognition of your achievement. This shows that you have the necessary expertise to use BOTfriends X competently and build AI agents successfully.

Now you can get started and revolutionize your customer service!

BOTfriends 360° service

At BOTfriends, you receive all-round support for your AI Agent project - all from a single source. Our Academy fits into our service concept and you can flexibly decide whether you want to take advantage of the entire service landscape or opt for individual modules.

  • Customer Success Manager: Strategic support on your road to success
  • Implementation ServiceComplete setup, configuration & testing by our team
  • Solutions ManagerOn-demand services in every project phase
  • SupportReliable operation & fast problem solving
  • Office HoursOpen expert consultation hours
  • BOTfriends AcademyOn-demand learning & certifications for your team
BOTfriends 360 degree service