
How Enterprise Power works without enterprise overhead in 2026
Try out our voicebots in the Demo Hub and see for yourself how BOTfriends implements sophisticated AI automation without complexity.
How enterprise power will workwithout enterprise overhead in 2026
Try out our voicebots in the Demo Hub and see for yourself how BOTfriends implements sophisticated AI automation without complexity.
PUBLIC TRANSPORT
Energy
Living
publishing house
car dealership
Your bus did not arrive. Please call our public transport assistant to file a complaint.
What makes BOTfriends special?
Enterprise DNA for autonomous in-house operation
In 2017, we started out as pioneers, developing complex AI solutions for corporations such as Porsche and Commerzbank. In the process, we learned firsthand what security and stability requirements really matter in practice.
To date, large enterprise suites for such setups usually require enormous budgets and specialized teams—while simple tools often fail due to their complexity.
We democratize this technology: Our customers get the full range of functions (deep automation, security) – but as a platform that can be controlled autonomously and independently. With expert support when you need it.


The strategic difference
The market often forces you to compromise:either powerful and complicated or simple and limited.
Independence instead of dependence. We offer you the technological depth of an enterprise platform, but eliminate the "integrator overhead." The result: maximum performance with full control and cost-effectiveness for your team.
Additional USPs:
- Hybrid Intelligence: Generative freedom meets the security of rule-based logic.
- True omni-channel: Central AI controls voice, chat, and email/API automation.
- Technology independence: No vendor lock-in – free choice of LLMs & voice tools (including BYO).
The AI agent platform for maximum sovereignty
Our AI Agent platform makes enterprise features accessible and combines maximum autonomy
with the highest reliability to noticeably reduce your service team's workload.
Success stories:Why service teams trust our AI Agent platform
From mid-market to enterprise, our platform delivers measurable results in customer service teams at hundreds of companies. Implement in record time and expand seamlessly as your operations grow.
⌀ 420.000
automated chats per year
Read Case Study⌀ 180.000
automated chats per year
⌀ 250.000
automated chats per year
Read Case Study⌀ 50.000
automated chats per year
Read Case Study320.000
Automated voice minutes per year
Your strategy meeting with AI experts
Would you like to find out how our innovative AI agent solutions and chatbots can revolutionize your customer communication? Fill out our contact form and we will get back to you as soon as possible. Let's achieve your goals together.

- Concrete AI recommendations for action for your area
- Information about required internal resources & costs
- Non-binding & Competent
- Easy integration into your systems (e.g.: SAP)

AI Agent ROI Calculator
Free training: Chatbot crash course
Whitepaper: The acceptance of chatbots