Chatbot ROI Calculator
Free training: Chatbot crash course
Whitepaper: The acceptance of chatbotsConversational AI platform for chat, voice & automation
AI bots that your customersreally understand
Deliver excellent 24/7 service, automate internal processes and take the pressure off your employees.
Rely on a modern platform that greatly simplifies the creation of chatbots and voicebots thanks to NLU and LLM.
Knowledge Base
The brain of your bots
Import your company's own know-how into the BOTfriends X platform with just one click. The bot learns independently based on your content and is ready for use in just a few moments.
After the setup and automated training of your bot, further granular adjustments can be made in the platform's data management.
A proven RAG approach significantly reduces the risk of bot hallucinations fully automatically.
Bot Builder
No Code & Integrations
Forget complex programming languages and hours of training. Create bots interactively with Dialogs simply by dragging and dropping.
Each dialog, response, and integration is like a building block that you can arrange however you like. This allows maximum flexibility and creativity when building your bots.
The "Custom Integrations" feature also makes it easy to add interfaces to your systems in just a few steps.
Omnichannel
Chat & Voice on one platform
Integrate your bot into every communication channel and offer an automated service in more than 120 languages.
Thanks to the powerful phone and voice functions, you can also play your bot via your telephone system in just a few steps.
Transferring a call or chat conversation to a human service agent is possible at any time thanks to Human Handover.
Many enthusiastic customers - when will you be there?
How ROLLER offers excellent service thanks to a chatbot and handles complaints automatically with a smart AI workflow.
BOTfriends co-founder Kevin Dees and Adriano Napoli from TUI Cruises provide exciting insights into years of collaboration.
The customer support was really very good, you always had a contact person who was available to help you with any concerns. Our use case was dealt with individually.
Federica
Customer Experience Manager
KMK kinderzimmer GmbH & Co. KG
Thanks to BOTfriends, simple requests from our customers could be answered automatically without us having to intervene. This has saved us a lot of time in our day-to-day community management work.
Carolin
Social Media Manager
GEMA
Continuous further development of the platform and incorporation of customer ideas into development. Inquiries are responded to very quickly, requests are implemented quickly and feedback is also accepted. The tool offers massive added value compared to previously used chatbots, as it can answer questions independently.
Marvin
Team Leader Business Development
Gottfried-Schultz
The collaboration with BOTfriends is simply fantastic. The workshops are extremely supportive and motivating. The open communication allows us to share our ideas freely and develop great solutions together. Their reliability has enabled us to deliver high quality results. Working with them has been one of the best experiences I have had so far.
Federica
PVS Westfalen-Nord GmbH
With the chatbots from BOTfriends, we offer our customers and interested parties a written channel for communication. The bot uses FAQ-based content to chat with the customer. If this is not sufficient, there is the option of a live chat with a customer advisor.
Markus
Consultant for sales and service processes
enviaM
Chatbot management via the tool is intuitive and simple. The extensive analytics area facilitates evaluation and internal reporting. Visually, I like the interface very much. The collaboration has been very pleasant and fun so far!
Ann-Kristin
Online Marketing Manager
WAREMA Renkhoff SE
Get to know the advantages and functions of BOTfriends X
- Do you have more than 1,500 monthly service requests?
- Are you looking for an AI solution that is EU AI ACT & GDPR compliant?
- Would you like to reduce costs and increase efficiency?
- Don't have time for long sales pitches?
No problem: send us an inquiry and we will send you a proposal by e-mail on how we can determine your needs together - and how much you need to invest.
