AI Agent ROI Calculator
Free training: Chatbot crash course
Whitepaper: The acceptance of chatbotsIvaluaConversational AIChatbot and voicebot integration
Create AI agents intuitively in the BOTfriends X platform and integrate them into your desired system such as Ivalua.
One AI agent platform - countless use cases
Integrate BOTfriends X with Ivalua to optimize your procurement and supply chain processes. This connection allows you to develop chatbots and voicebots that are directly integrated into the Ivalua system. These bots provide automated support for procurement requests, supplier management and contract processing. The integration into Ivalua increases the efficiency of your processes, improves communication with suppliers and supports data analysis. Use BOTfriends X in combination with Ivalua to revolutionize your procurement strategy and make it more effective.
Suppliers onboard
Use AI Agent integration to automatically guide suppliers through the onboarding process, provide document submission support and respond to queries instantly. This simplifies collaboration and accelerates the onboarding of new suppliers into your systems, resulting in a seamless process from the start.
Conduct automated negotiations
An AI agent facilitates dialogue with suppliers, takes over the automation of negotiations on standard terms or prices and handles standardized negotiation processes. For efficient negotiations, trouble-free communication and improved procurement processes.
Delivery status updates
Stay informed at all times! The Ivalua integration into your system provides you with up-to-date information on the status of your deliveries at any time and any place. The AI Agent provides you with real-time information about your deliveries, monitors the delivery status and keeps you up to date on the progress of your orders. This gives you all the essential information immediately - for transparent management of your supply chain without delays!
Guided Buying
Simplify and automate your purchasing process! Employees can plan and execute their purchases conveniently and directly through the AI Agent. The bot provides recommendations tailored to user needs and helps to adhere to compliance regulations and budget guidelines.
Why you should automate your procurement and supply chain processes with BOTfriends X & Ivalua
The integration of Ivalua into the Conversational AI platform BOTfriends X offers numerous advantages for companies that want to automate their procurement processes with AI agents:
Faster decision-making
A chatbot or voicebot with Ivalua integration enables managers to quickly access procurement data, budgets and supplier data. This facilitates decision-making, as relevant information is available in real time and managers can make informed decisions.
Permanent availability
Chatbots and voicebots can be available around the clock, enabling continuous support for customers or suppliers, even outside regular business hours.
Better user experience
The integration of Ivalua into the AI Agent gives users seamless access to procurement and supplier data. Employees can easily retrieve information, place orders or access order statuses via the chatbot or voicebot without having to switch platforms. This improves the user experience and increases productivity.
Improved data consistency and accuracy
The integration of Ivalua into an AI agent helps to improve data consistency and accuracy. The information is retrieved in real time, which ensures the accuracy and timeliness of the data.
Integrate applications and automate your service
Your service employees cannot be available around the clock on every channel. That's why there are intelligent bots that support you in your daily work. Contact us for more information on integrations and automation with AI bots.
Frequently asked questions
An Ivalua integrated chatbot or voicebot is an intelligent virtual assistant (IVA) powered by Generative AI (Gen AI) and seamlessly integrated into the Ivalua platform. Its main goal is to automate and optimize procurement and supply chain processes. By providing real-time information and automating routine tasks such as supplier research, contract creation and communication optimization, it enables procurement teams to focus on strategic initiatives and increase overall productivity. BOTfriends X enables the intuitive creation and integration of such chatbots or voicebots in Ivalua, allowing companies to revolutionize their procurement strategy.
A chatbot or voicebot with Ivalua integration, as implemented by BOTfriends X, can take on a variety of tasks in the procurement process. These include the automated onboarding of suppliers by guiding them through the onboarding process and answering queries immediately. It can also conduct automated negotiations on standard conditions or prices. The AI Agent provides real-time delivery status updates, monitors the delivery status and provides information on the progress of orders. It also simplifies purchasing through 'guided buying' by helping employees plan purchases, making recommendations and ensuring compliance rules are adhered to.
The integration of a chatbot or voicebot in Ivalua with the BOTfriends X platform offers companies numerous advantages. Firstly, it enables faster decision making as managers can access procurement, budget and supplier data in real time. Secondly, AI agents are available 24/7 and provide continuous support, even outside of business hours. Thirdly, the user experience is significantly improved as employees can seamlessly access procurement data without switching platforms. Fourth, the integration contributes to improved data consistency and accuracy, as information is retrieved and updated in real time, minimizing errors and increasing reliability.
BOTfriends attaches great importance to data security and data protection, especially when handling sensitive procurement data, as required by the GDPR and the EU AI Act. The BOTfriends X platform is designed to meet the highest data privacy standards. For customizability, BOTfriends X offers a no-code platform that allows companies and partners to create their own custom use cases for the Ivalua-integrated chatbot or voicebot without the need for programming skills. This promotes flexibility and innovation, as new ideas and content to simplify user tasks can be quickly tested and implemented.
No, a chatbot or voicebot with Ivalua integration is not a replacement for human employees in procurement, but a valuable collaboration tool. The AI agent automates time-consuming routine tasks such as research, analysis and content creation. This allows procurement professionals to focus on strategic, creative and decision-making tasks that require human judgment and empathy. Efficiency is increased and productivity improved as human expertise is deployed where it adds the most value. BOTfriends X enhances this synergy through seamless integration and intelligent automation.