Analyse and measure data

20 Chatbot KPIs - How to measure the success of virtual assistants

Although chatbot adoption is growing among customers, they still often arouse...


A chatbot as a travel assistant

Chatbots in the tourism industry for the ultimate travel experience

What is my favorite way to travel? Is breakfast on my trip...


Repairer with nuts

3 Reasons Why Chatbots Fail

Let's face it: don't you have a chatbot proof of concept in your...


In the case of a chatbot, new responses are entered

How do I train and optimize chat- and voicebots?

Training your virtual assistant is for short-term improvements....


Chatbot with customer satisfaction barometer

How chatbots can support your customer service

"Just shop online." Corona will give E Commerce a massive...


Chatbots in product consulting

Automated Sales Strategy - Chatbots in Product Consulting

"You got it, your client wants it." Such economic approaches are well known,...