Purchasing 4.0: Prepared for the future with digitalization and automation
"81.9% of buyers:inside consider the use of e-tools in procurement to be...
How electricity providers can use chatbots to engage customers during a move
Customers like to take a move as an opportunity to change their electricity supplier. This...
How chatbots can help E-Commerce businesses during Christmas season
Who hasn't experienced it: when all at once during the Christmas season the presents...
7 Chatbot Use Cases for the energy industry
The potential for the use of Conversational AI technologies such as chat and...
Chat- and Voicebots for a smart energy industry
"The energy world is changing rapidly, from abandoning nuclear power and coal...
Chatbots in the energy industry: How to transmit a meter reading with a chatbot
Every year: The meter reading must be submitted to the energy supplier...
How do chatbots and voicebots work?
What actually happens in the background when you send a chatbot or voicebot...
20 Chatbot KPIs - How to measure the success of virtual assistants
Although chatbot adoption is growing among customers, they still often arouse...
Chatbots in the tourism industry for the ultimate travel experience
What is my favorite way to travel? Is breakfast on my trip...
How do I train and optimize chat- and voicebots?
Training your virtual assistant is for short-term improvements....