2 people with moving boxes

How electricity providers can use chatbots to engage customers during a move

Customers like to take a move as an opportunity to change their electricity supplier. This...


A chatbot helps with Christmas business

How chatbots can help E-Commerce businesses during Christmas season

Who hasn't experienced it: when all at once during the Christmas season the presents...


Chatbot with light bulb

7 Chatbot Use Cases for the energy industry

The potential for the use of Conversational AI technologies such as chat and...


Wind turbines, a light bulb and a chatbot

Chat- and Voicebots for a smart energy industry

"The energy world is changing rapidly, from abandoning nuclear power and coal...


A chatbot reads the meter reading

Chatbots in the energy industry: How to transmit a meter reading with a chatbot 

Every year: The meter reading must be submitted to the energy supplier...


Mechanics behind chatbots

How do chatbots and voicebots work?

What actually happens in the background when you send a chatbot or voicebot...


Analyse and measure data

20 Chatbot KPIs - How to measure the success of virtual assistants

Although chatbot adoption is growing among customers, they still often arouse...


A chatbot as a travel assistant

Chatbots in the tourism industry for the ultimate travel experience

What is my favorite way to travel? Is breakfast on my trip...


In the case of a chatbot, new responses are entered

How do I train and optimize chat- and voicebots?

Training your virtual assistant is for short-term improvements....


Corona Chatbot

Corona Chatbot - Relieve your crisis teams with a virtual helper

Chatbots vs. Corona - Getting the right people to the right people as easy as possible...