Chatbots support customers in switching electricity providers

How electricity providers can use chatbots to engage customers during a move

Customers like to take a move as an opportunity to change their electricity supplier. This...


Chatbots can be used in the medical and pharmaceutical industry

9 Chatbot examples for the pharmaceutical and medical industry

Chatbots are becoming more and more popular in more and more industries, including the pharmaceutical and medical industry -...


A chatbot helps with Christmas business

How chatbots can help E-Commerce businesses during Christmas season

Who hasn't experienced it: when all at once during the Christmas season the presents...


Uses Cases for the energy industry

7 Chatbot Use Cases for the energy industry

The potential for the use of Conversational AI technologies such as chat and...


New paths for the energy sector

Chat- and Voicebots for a smart energy industry

"The energy world is changing rapidly, from abandoning nuclear power and coal...


Chatbots in the energy industry: How to transmit a meter reading with a chatbot 

Every year: The meter reading must be submitted to the energy supplier...


Customer satisfaction with chatbots

Chatbots as new customer advisors?

"The customer is king." There's nothing like that old wisdom...


How do chatbots and voicebots work?

What actually happens in the background when you send a chatbot or voicebot...


Analytics Dashboard

20 Chatbot KPIs - How to measure the success of virtual assistants

Although chatbot adoption is growing among customers, they still often arouse...


A chatbot as a travel assistant

Chatbots in the tourism industry for the ultimate travel experience

What is my favorite way to travel? Is breakfast on my trip...