Learn from our AI experts

The BOTfriends Chatbot & Voicebot webinars provide you with valuable knowledge and background information. No matter if you want to have complex use cases explained simply or if you are interested in how to start a Conversational AI project: The webinars provide you with compact and well-founded answers.

New horizons in service: TUI Cruises on the potential of chatbots with Generative AI

At the Service Summit, BOTfriends co-founder Kevin Dees and Adriano Napoli from TUI Cruises will provide exciting insights into years of collaboration. Using the example of the TUI chatbot "Thies", find out what innovations the rapid development of Generative AI brings with it.

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Chatbots in customer service in the energy industry

How do you use AI chatbots in a meaningful way in customer service in the energy and utilities industry to relieve employees, automate processes and provide better customer service?

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Best practices for the use of AI chatbots in the tourism industry.

Customer service in the tourism sector must be fast, multilingual and empathetic. To handle the high volume of inquiries, AI chatbots are the ideal solution. How does this work? Find out in the webinar!

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Chatbots in e-commerce

In the webinar, you will learn how to advise your customers online without direct personal contact and how to respond to possible questions as quickly as possible.

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Develop your chatbot concept

The chatbot concept is the foundation for the success of your chatbot project. Take your chance and develop your own chatbot concept in the webinar.

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Chatbots and voicebots in the hospital

Digitalization offers clinics and hospitals many opportunities to improve the treatment of patients and make everyday life easier for staff.

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