AI Agent ROI Calculator
Free training: Chatbot crash course
Whitepaper: The acceptance of chatbotsAI agent platform forChatbot, Voicebot & Automation
Create high-performance generative AI phonebots and chatbots.
Without programming knowledge. Easier & faster than ever before.
Provide your customers with the right answers andreduce up to 70 % of your support requests at the same time
With self-service chatbots & voicebots, your customers can find the information they need quickly and easily, without the need for support tickets or direct contact with the service team. Your customers enjoy immediate help, while your employees can focus on more demanding issues.
⌀ 72 %
Automation of requests
⌀ 30.000 €
Savings
100 %
Service coverage
Knowledge Base
The brain of your bots
Import your company's own know-how into the BOTfriends X platform with just one click. The bot learns independently based on your content and is ready for use in just a few moments.
After the setup and automated training of your bot, further granular adjustments can be made in the platform's data management.
A proven RAG approach significantly reduces the risk of bot hallucinations fully automatically.
Bot Builder
No Code & Integrations
Forget complex programming languages and hours of training. Create bots interactively with Dialogs simply by dragging and dropping.
Each dialog, response, and integration is like a building block that you can arrange however you like. This allows maximum flexibility and creativity when building your bots.
The "Custom Integrations" feature also makes it easy to add interfaces to your systems in just a few steps.
Omnichannel
Chat & Voice on one platform
Integrate your bot into every communication channel and offer an automated service in more than 120 languages.
Thanks to the powerful phone and voice functions, you can also play your bot via your telephone system in just a few steps.
Transferring a call or chat conversation to a human service agent is possible at any time thanks to Human Handover.
BFX AI Copilot
AI Agent Assist for employees
The BFX AI Copilot from BOTfriends is the ideal AI assistant that revolutionizes the day-to-day work of service employees.
With intelligent ticket classification and quick e-mail suggestions, it noticeably reduces the workload and increases efficiency in customer service.
Ready to go within minutes, the Copilot enables more precise and faster processing of inquiries and raises service quality to a new level.
Data protection
GDPR-compliant & Made in Germany
Rely on chatbots and phonebots that are fully GDPR-compliant. Our systems guarantee the protection of personal data and meet the strictest data protection standards.
Rely on BOTfriends to provide modern communication solutions without compromising on data protection.
Savings of 10,116 minutes in the 1st month
"We started with the first date in August and were already live in October.
That's an absolute record time."
Sandra Germeroth
Head of Customer Service Center
"The decision to use BOTfriends is not just because the platform offers all the possibilities to create great voice and chatbots in a short space of time. They also choose it because of the professional and innovative team behind the platform."
Carsten Herold
Owner and Managing Director
"The BOTfriends team has many years of experience in the field of conversational AI. They were instrumental in the development of our chatbot, which was recognized by Google with an Innovation Award. They are always able to find scalable solutions for complex challenges. At the same time, they know how to focus on customer needs."
David Pietro
Group Head - Lead Product Owner Artificial Intelligence and Automation
Integrations
Connect BOTfriends X freely with numerous integrations, services and third-party tools.
This automates processes and gives you more time for the things that really matter.
Get to know the advantages and functions of BOTfriends X
- Do you have more than 3,000 monthly service requests?
- Are you looking for an AI solution that is EU AI ACT & GDPR compliant?
- Would you like to reduce costs and increase efficiency?
- Don't have time for long sales pitches?
No problem: send us an inquiry and we will send you a proposal by e-mail on how we can determine your needs together - and how much you need to invest.
Arrange appointment
Frequently asked questions
Our AI Agent platform is aimed at companies that want to automate processes with the help of chatbots and voicebots. It is ideal for companies with a service volume of 3,000 or more monthly inquiries. You are welcome to use our Chatbot ROI Calculator to identify whether the investment is profitable for you.
The costs for using the AI Agent platform BOTfriends X are designed to grow flexibly with the needs of your company. Pricing starts at €2,490 per month. This price level gives you access to an advanced platform that is characterized by its adaptability and scalability.
Depending on your specific requirements and the scope of features and services required, the price may be adjusted accordingly. Our goal is to provide a cost-effective solution that offers high quality and performance while being tailored to the individual financial and operational needs of your business.
In an open exchange, we determine together how you can benefit from BOTfriends. We take a non-binding look at your use case and give you an initial recommendation as to whether our solution and a collaboration makes sense for both sides.
Your time investment is about 15 minutes.
The initial meeting is followed by a more detailed process aimed at thoroughly analyzing and understanding your specific use case. This process includes scoping sessions and a deeper analysis with the relevant stakeholders of your company. The aim is to capture and clarify all key requirements and expectations.
This step is crucial to ensure that our solution not only meets your expectations, but also exceeds them.
The time it takes to implement an AI Agent project with BOTfriends X varies depending on the complexity and scope of the project. For a simple FAQ bot that answers basic questions, the setup is surprisingly fast - it can be up and running within minutes, completely in your company's corporate design and integrated on your desired communication channels.
For more sophisticated agents that involve special integrations or more complex functions, the project duration is usually around 4-8 weeks. This timeframe allows us to develop a thorough and high-quality solution that is tailored to your needs and ensures smooth integration into your existing systems and processes.