Chatbot & Conversational AI Blog

Get exciting insights on the topic of artificial intelligence in our Conversational AI Blog,
application examples and inspiration for your chatbot and voicebot projects.

6 Essential Tools for Customer Success Managers

BOTfriends 4 Use Cases of Chatbots at Airports

4 Use Cases of Chatbots for Airports

BOTfriends Top Digital Assistant 2023

Top Digital Assistant 2023: Statista and Computerbild award prizes to three BOTfriends chatbots

A chatbot trying to understand how to optimize user experience

20 tips for developing and optimising voice & chatbots

Chatbot with text message

Acceptance of chatbots - Do my customers even want to use a virtual assistant?

Purchasing 4.0: Prepared for the future with digitalization and automation

A cahtbot searches for daily updated prices

How virtual assistants can help purchasing to request prices from suppliers

Order process with chatbot

How guided buying and virtual assistants can simplify procurement processes

Marketing with chatbots

5 Ways to Convince Your Customers with Conversational Marketing

Market and sell via WhatsApp with chatbots

WhatsApp Marketing: A guide for beginners:inside

Men and women

Chatbot Use Case: Customize your chatbot to your users (Part 2)

Chatbots in procurement

9 Use Cases for Voice and Chatbots in Procurement and Purchasing

2 blocks with bills

How to prevent maverick buying with chatbots

A chatbot automatically collects and filters offers for shopping

How chatbots simplify supplier:inside communication

A chatbot with a tool

Why RPA and chatbots are the ideal solution for automating purchasing processes

Amazon, Google and Apple use chatbots

How Google, Apple and Amazon are changing the healthcare industry