Chatbot with text message

Acceptance of chatbots - Do my customers even want to use a virtual assistant?

When companies are considering the use of voice and chatbots, the...


A cahtbot searches for daily updated prices

How virtual assistants can help purchasing to request prices from suppliers

The last few years have not only been characterised by rising prices, but also very...


Order process with chatbot

How guided buying and virtual assistants can simplify procurement processes

Do you know this too? Actually, you just need to quickly get some more supplies for the...


Marketing with chatbots

5 Ways to Convince Your Customers with Conversational Marketing

The possibilities offered by voice and chatbots in marketing are manifold....


Chatbots in procurement

9 Use Cases for Voice and Chatbots in Procurement and Purchasing

In customer service, the use of voice and chatbots has become...


2 blocks with bills

How to prevent maverick buying with chatbots

In a company, the procurement of materials and services should be carried out at the...


A chatbot automatically collects and filters offers for shopping

How chatbots simplify supplier:inside communication

Purchasers often receive inquiries from their suppliers regarding orders and...


Amazon, Google and Apple use chatbots

How Google, Apple and Amazon are changing the healthcare industry

In recent years, large corporations such as Apple and Google have...


DNA strands

How the pharmaceutical industry can benefit from digitalization and chatbots

The pharmaceutical industry is on the move: Demographic change and the...


2 people with moving boxes

How electricity providers can use chatbots to engage customers during a move

Customers like to use a move as an opportunity to change their electricity...