Chatbot with text message

Acceptance of chatbots - Do my customers even want to use a virtual assistant?

When companies are considering the use of voice bots and chatbots, the...


Men and women

Chatbot Use Case: Adapt your chatbot to your users (Part 2)

How do you want your chatbot to be designed?After looking at the first part, we...


Men and women

Chatbot Use Case: Adapt your chatbot to your users (Part 1)

When developing a chatbot, it's not enough to focus solely on...


Mechanics behind chatbots

How do chatbots and voicebots work?

What actually happens in the background when you send a chatbot or voicebot...


Analyse and measure data

20 Chatbot KPIs - How to measure the success of virtual assistants

Although chatbot adoption is growing among customers, they still often arouse...


How to build a successful Conversational AI team

For a long-term conversational AI strategy, it is essential to internally...


Repairer with nuts

3 Reasons Why Chatbots Fail

Let's face it: don't you have a chatbot proof of concept in your...


In the case of a chatbot, new responses are entered

How do I train and optimize chat- and voicebots?

Training your virtual assistant is for short-term improvements....


A chatbot is being developed

Develop your chatbot concept - Part 2

Develop your chatbot concept - Part 2 In the second part, we'll...


A chatbot is being developed

Develop your chatbot concept - Part 1

With the continued proliferation of chatbots and the groundbreaking...