Conversational office

-> to BOTwiki - The Chatbot Wiki

A Conversational Office is a corporate communication that is based on the use of chatbots and voice assistants to a large extent. This is because many communication processes take place within companies that can be automated. It already starts with employer branding, where for example chatbots can be found on the website or on Facebook Messenger The information is provided on job opportunities or exciting facts about the company.

application processes

Recruiting can also take place via bots. For example, a user can answer certain questions that allow the chatbot to post matching job postings. The application process can then also be integrated within Messenger, because functions such as uploading CVs or sending an applicant's introduction video are also possible. After successful employment, the chatbot can continue to keep in touch with the previous applicant and take over an onboarding process: "Where can I find my pay slips?", "Where can I actually apply for leave? - are answered immediately.

Office support

In addition, chatbots can become everyday assistants to employees in companies and, for example, always provide information about what's on offer in the canteen or remind them that the shuttle bus is leaving soon, order taxis, find out telephone numbers or even provide IT support. The subject areas are numerous. In summary, the use cases described form a lot of potential to automate internal communication in companies, whereby companies with the goal of becoming a Conversational Office can save resources in the long term and build up a close relationship with their employees.

Conversational office

> Back to the BOTwiki - The Chatbot Wiki