Webinars & Videos
Learn from our chatbot experts
The BOTfriends Chatbot & Voicebot webinars provide you with valuable knowledge and background information. No matter if you want to have complex use cases explained simply or if you are interested in how to start a Conversational AI project: The webinars provide you with compact and well-founded answers.
Neue Horizonte im Service: TUI Cruises zu den Potenzialen von Chatbots mit Generative AI
At the Service Summit, BOTfriends co-founder Kevin Dees and Adriano Napoli from TUI Cruises will provide exciting insights into years of collaboration. Using the example of the TUI chatbot "Thies", find out what innovations the rapid development of Generative AI brings with it.
Chatbots in purchasing - automation of processes & communication
At Medtec Summit, Kevin Dees will present the many uses of chatbots in procurement and show how they help companies automate processes, increase efficiency, reduce costs and focus on strategic tasks.
Best practices for the use of AI chatbots in the tourism industry.
Customer service in the tourism sector must be fast, multilingual and empathetic. To handle the high volume of inquiries, AI chatbots are the ideal solution. How does this work? Find out in the webinar!
Chatbots in e-commerce
In the webinar, you will learn how to advise your customers online without direct personal contact and how to respond to possible questions as quickly as possible.
Chatbots in customer service in the energy industry
How do you use AI chatbots in a meaningful way in customer service in the energy and utilities industry to relieve employees, automate processes and provide better customer service?
Virtual AI assistants in purchasing
The potential for automating processes and communication in purchasing is enormous. Virtual AI assistants can help save time and resources to create more space for strategic issues. Learn more in the Masterclass.
Develop your chatbot concept
The chatbot concept is the foundation for the success of your chatbot project. Take your chance and develop your own chatbot concept in the webinar.
Chatbots and voicebots in the hospital
Digitalization offers clinics and hospitals many opportunities to improve the treatment of patients and make everyday life easier for staff.
Automated negotiation in purchasing
No time for small customers? A negotiation chatbot relieves purchasing and procurement departments and handles negotiations automatically.
Virtual Assistants in Procurement
In the webinar, you will learn what is behind the technology of virtual assistants and why they can generate added value in your company.